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Shipping
(Delivery) Policy |
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| [ GENERAL ]:: 1. Area Covered: The Goods are shipped only within the territorial Boundary of Japan. 2. Time Required: The Goods will be shipped by Standard Surface Delivery ('Takkyubin') to reach all areas within Japan. For orders placed before 14:00 Hrs. (2PM), the items will reach according to the following: 3. Confirmation Call: You will receive a confirmation call, unless otherwise specified, prior to shipment. 4. Shipment: All the products from our store are delivered via standard surface delivery available in Japan (known as 'Takkyubin'). Our two bonafide services are Sagawa Takkyubin and Yamato Takkyubin. 5. Combined Orders: Combined orders of goods from two or more sections in our store will be reduced to a single shipping cost for a single address. (Example: Orders combining goods from Foods & Spices and Fashion Wear will incur a shipping cost of 1200yen only for a single delivery address, not [1200+1050=2250yen].) 6. 'Free Shipping': Any order (excluding 'Phone Card' purchase) exceeding the amount of 5,000 Yen for 'DRY PACKS' and 7,000yen for 'COOL PACKS' will incur no shipping cost. This offer is valid for all the categories in our store. But, conditions apply as the customer is not entitled to any free services like Video Cassettes or magazines. These will accompany (though a service) only with orders over 10,000 yen. 7. Payment Method: Payment method is 'Cash-on-Delivery'. The amount of bill will be paid hand to hand to the Delivery Person. 8. Disclaimer: Our store will not hold responsibilities for the unavailability of the recipient while delivery. Unavailability of the recipient of the goods ordered may be subject to financial penalties as per standard rules apply and accepting further orders may cease to exist. [ SHIPPING ]:: [ FOODS & SPICES ]:: [ Note: The Shipping Charge for shipment of goods worth below 7,000yen has been revised to a flat rate of as low as 1200yen only, as opposed to previous charge of 1800yen. ] [ DRY PACK ]:: 1. Definition: Dry Pack orders are those where the items are not required to ship via 'Cool Delivery' van. The items under this category can be identified by the mark 'DRY' on the description rows of every item. 2. Shipping Cost: Goods ordered in Foods and Spices section alone following the Dry Pack method will account for a shipping charge of 1200yen for orders totaling below 5,000yen. Dry Pack orders exceeding the amount of 5,000yen will incur no shipping charge, or in other words, shipping is FREE for Dry Pack orders totalling 5,000yen and above. [ COOL PACK ]:: 1. Definition: Cool Pack orders are those where the items are required to ship via 'Cool Delivery' van. The items under this category can include either or both the items marks 'DRY' and 'COOL' on the description rows of every item. 2. Shipping Cost: Goods ordered in Foods and Spices section alone accounts for a shipping charge of 1200yen for orders totaling below 7,000yen. Cool Pack orders exceeding the amount of 7000yen will incur no shipping charge, or in other words, shipping is FREE for Dry Pack orders totalling 7000yen and above. [ Shipment of Goods ]:: Foods and Spices: 1. The goods ordered are packed in Box cartons. Inclusion of any 'COOL PACK' items will automatically switch the movement into Frozen Goods Carrier (popularly known as 'Cool Bin' in Japan). Fashion Wear: 1. The goods ordered are packed in Box cartons if ordered alone. Any order placed along with Foods and Spices section and/or CD section, Book Store will come in a combined package. CD Store: 1. The goods ordered are packed in Box cartons if ordered alone. Any order placed along with Foods and Spices section and/or Fashion Wear, Book Store section will come in a combined package. Book Store: 1. The goods ordered are packed in Box cartons if ordered alone. Any order placed along with Foods and Spices section and/or Fashion Wear, CD Store section will come in a combined package. |
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